Return Policy


RETURNS:

We do our very best to provide quality products you will love in your home.  We want our customers to be completely happy with their purchase.  If you are not completely satisfied with your order, please contact us within 7 days of receiving your merchandise at doeraemedesigns@yahoo.com and we will be happy to find a solution.  We will replace, mend or return for a full refund.  Please return all items in original packaging, in original condition with your receipt with a *recommended tracking number.

Unfortunately we cannot refund shipping and handling fees and customer is responsible for re-shipping fees.

All sales items are final and non-refundable

Please note, all custom orders are non-refundable as they are cut and made specifically for you.

Please make all returns to address below *only after you have been given return instructions via email.  Thank you!

Megan Parry: 3455 Cliff Shadows Pkwy #150, Las Vegas, NV 89128

Please contact us at doeraemedesigns@yahoo.com for return instructions.

EXCHANGES:

Our customers are very important to us and we want you to be completely satisfied.

Please also note that, although every effort is made to photograph our items accurately and describe our products in detail we cannot guarantee every computer monitor will accurately depict the actual color of the merchandise.  If you are interested in exchanging your items, please contact us at doeraemedesigns@yahoo.com and we are happy to help.

Please return unused items in original packaging in original condition within 14 days with a recommended tracking number.

Once we receive your unused items, you will be refunded your returned merchandise total minus shipping costs which we unfortunately cannot refund.

doeraemedesigns@yahoo.com

CANCELLATIONS:

If you decide you want to cancel your order completely, please notify us within 24 hours of placing your order and we will refund you in full within 3-5 business days.

doeraemedesigns@yahoo.com